System Status

Welcome to the JT Group Multi-Channel Communication Suite Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Monday 25th August 2025

JT Group Multi-Channel Communication Suite - Notice of Planned Service Maintenance, scheduled 6 months ago

Hello,

We are writing to inform you we will be performing maintenance work on the JT Group Multi-Channel Communication Suite.

Description: 2 of 2 BCP Failback

Maintenance start time: 25/08/2025 - 1:00 am UTC Maintenance end time: 25/08/2025 - 5:00 am UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@eu.sopranodesign.com

Best wishes,
JT Group Multi-Channel Communication Suite Team

Friday 22nd August 2025

JT Group Multi-Channel Communication Suite - Notice of Planned Service Maintenance, scheduled 6 months ago

Hello,

We are writing to inform you we will be performing maintenance work on the JT Group Multi-Channel Communication Suite.

Description: 1of 2 BCP Failover

Maintenance start time: 22/08/2025 - 1:00 am UTC Maintenance end time: 22/08/2025 - 5:00 am UTC

Impact: No Service Impact is expected.

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@eu.sopranodesign.com

Best wishes,
JT Group Multi-Channel Communication Suite Team

Wednesday 13th August 2025

No incidents reported

Tuesday 12th August 2025

No incidents reported

Monday 11th August 2025

No incidents reported

Sunday 10th August 2025

No incidents reported

Saturday 9th August 2025

No incidents reported

Friday 8th August 2025

No incidents reported

Thursday 7th August 2025

No incidents reported