Thursday 13th March 2025

JT Group Multi-Channel Communication Suite - Notice of Planned Service Maintenance, scheduled 1 year ago

Hello,

We are writing to inform you we will be performing maintenance work on the JT Group Multi-Channel Communication Suite.

Description: Release of new Software version with patches and enhancements.

Maintenance start time: 13/03/2025 - 01:00 am UTC
Maintenance end time: 13/03/2025 - 01:00 am UTC

Impact: No Service Impact is expected. [IF EXPECTED, Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]

We will email you at the beginning and end of the maintenance period. If you have any questions or concerns, please contact our support team at support@eu.sopranodesign.com

Best wishes,
JT Group Multi-Channel Communication Suite Team