Thursday 29th January 2026

JT Group Multi-Channel Communication Suite - Notice of Service Impacting Issue - RESOLVED

Hello,

We experienced an issue that caused delay in the delivery of sms messages onJT Group Multi-Channel Communication Suite platform. The issue seemed to have been resolved and our engineers are continuously monitoring.

Event description: SMS processing delay

Impacted Services: SMS - MT (API, WEB SMS)

Best Regards,
Smart Messaging Tailored Team