Saturday 7th March 2026

JT Group Multi-Channel Communication Suite - Network / Supplier Notification - INITIAL

Hello,

We are writing to inform you that one of our suppliers is currently experiencing an issue on their platform. The operator is working to solve the issue to restore the affected services as fast as possible.

Type: Operator Service Impairment

Impacted Services: SMS and Delivery receipts

Customer Impact: Delayed SMS (MT/MO), Delayed Delivery Receipts, Missing Delivery Receipts

Best wishes,
JT Group Multi-Channel Communication Suite