Thursday 9th April 2026

Jersey Telecom Status page Platform Portals JT Group Multi-Channel Communication Suite - Notice of Service Impacting Issue - INITIAL

Hello,

We are currently experiencing issues on JT Group Multi-Channel Communication Suite platform.

Event description: An issue is currently affecting international traffic across all Soprano brands.

Impacted Services: A subset of SMS international traffic

Start time: 2026-04-09 01:35 UTC

Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.

Best Regards,
JT Group Multi-Channel Communication Suite Team